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In the Software Company category. Visit this website. Sort by:. Most relevant. Most recent. But once you put your credit card info. Ashampoo will not let you purchase PDF Pro 3, unless your buy more.

They should state this on the purchase page before people put in the credit card info. This appears to be a scam to collect people credit card info.

Thanks to their regular promotions, you can buy good, very useful software for little money. Have had to contact their support team twice so far, and twice a quick and clear answer.

I run a very simple Windows 10 laptop and use a range of Ashampoo products in place of bigger names. Ashampoo Office Free suits me well as I have no need of the fancier features in the paid-for version – it’s a great office suite. Music Studio is great for ripping music from CDs and vinyl and editing sound files, another great program.

There is one Ashampoo program that every Windows user should own and that’s WinOptimizer. Simply one of the best and most useful Windows utilities ever, making it so easy to check all your security settings and if you think you’ve checked every setting, WinOptimizer will find some that you haven’t and clear out junk files, especially important with modern budget laptops that often come with limited disk space.

As efficient as one would expect from a German company! Reply from Ashampoo. Thank you for taking the time to send your feedback. We are really happy to read that! I purchased Snap It’s pure dirt, doesnt work correctly and their support is non existent. The software has been going down hill since version 9. We are very sorry if our support was not what you expected. Please contact us again with the ticket number so that we can assist you with your questions.

We are very sure that we can answer your questions to your satisfaction. Thank you in advance. I certainly will not be buying anything more from ashampoo. Thank you for your feedback. We are not related to a website called paddle. If you have placed an order through www. You can find it on your invoice or order confirmation. I’ve just downloaded and bought their PDF editor.

I can no longer justify paying Adobe for an upgrade licence. This is GOOD! We are very happy to read that! I like Ashampoo software. It gets the job done without having unnecessary bells and whistles. An intermittent problem with MusicStudio 8 popped up a couple days ago. I opened an online issue and within 24 hours received an email from a real person suggesting a fix based on Win10 security. I use Norton and emailed that to the tech rep first name Martin.

The next day he sent me instructions on how to modify Norton to hopefully fix the problem. My experience is that Ashampoo provides good customer service.

Thank you for taking the time to send feedback. Absolutely useless. Trying to install Music Editor and keep getting error with no further information. Also seems to fill your computer with a load of incompetent bloatware. Avoid these jokers. Thank you very much for your feedback. Please name the product there and the license key you own, so we can find out why you received that error code We will surely find a solution.

What is it with Ashampoo! You have lost my password AGAIN and even when i try to change it as soon as i try to Log-in again with my new password you say its incorrect. Get your act together or as well as myself you will be losing a lot more customers.

I have always been a big fan of Ashampoo but never again, Bye Bye. In case want to change your password, please use following link. That way you reset the password for your MyAshampoo Account. I have used Ashampoo for many years and have not had a single problem with any of the products I have brought, can’t wait to use my new programs i. Burning studio 23 and backup pro Wonderfull software.

Recently purchased PDF Pro 3 looking at all the features. The first document I loaded was an ‘Acrobat’ protected document and found the mouse scrolling jerky and clunky. I found no problems with an unprotected document but easily duplicated these problems with security items checked off.

Sent copy to developer. No response. Under certain circumstances, some problem solutions or questions may take a little longer to process. Support can let you know how your request is doing. Need to have my files on the cloud but find that. What do I do? I need an update facility with my files. Thank you for taking the time to send us your feedback.

We do not provide support this way. The best way is to open a ticket with Ashampoo by sending an e-mail to support ashampoo. We can answer all your inquiries through this address. In general we can say that unfortunately Dropbox does not directly support the TMD format. This way the cloud will also recognize it and show a preview. This is the worse DVD software burning I have ever purchased. It’s more difficult than Nero. Just stupid!! Support is none existing. Don’t buy any products from these people.

Wasted my money and I’m very upset. Just stupidity at it’s best. Support usually responds within 48 hours, in rare cases it may take a little longer. However, if you have not received a reply, please check the spam filter of your e-mail box. It may happen that e-mails end up there. If, on the other hand, there is no solution, of course, as with any purchase on www.

Ashampoo PDF Pro is virtually useless. It is a massive struggle to complete a form and get the input box to be placed where input is required. I am amazed how and why they continue to market such a dreadful product. I have complained and they have offered a refund. I have been using Ashampoo’s products for many years now and have to say that overall I am happy and have little to complain about. I do find PDF Pro quite slow to start but suspect my Security Suite may be checking it and Ashampoo’s buy something else pop ups does not help.

I find their customer and technical support fine. I bought Cutout 8 as I needed a simple easy to use program to remove backgrounds from pictures. So far I have not been able to achieve this. Simple it is not, even when the background is one colour. Your get so far and the program crashes. My first introduction to their software has not been a good one!

 
 

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